Terms of Service

These Terms of Service (“Terms”) govern your use of the Nexmark (“Nexmark,” “we,” “us,” or “our”) website and any consultations or communications you have with us. Nexmark helps businesses with websites, AI systems, lead follow-up, booking, SEO, ads and growth channels, online trust, automation, and related consultation and implementation services. By using our website or booking a consultation, you agree to these Terms.

Using the website

You may use our website for lawful purposes and to learn about our services. You agree not to misuse the website, interfere with its operation, or attempt to access it in an unauthorized way.

Consultations

Consultations are informational. They are intended to help you understand potential opportunities and options for your business. A consultation does not guarantee any specific result and does not create an ongoing service relationship on its own.

Paid work and agreements

Any paid work is separate from a consultation and requires its own proposal, invoice, statement of work, or other written agreement. The specific scope, pricing, timeline, and deliverables for a project will be defined in that agreement.

No guaranteed outcomes

Nexmark does not guarantee any specific business outcome. This includes, without limitation, guaranteed revenue, search rankings, advertising results, AI system performance, lead volume, conversions, or other results. Outcomes depend on many factors outside our control, including your market, your budget, and third-party platforms.

Client responsibilities

If we work together, you agree to:

• Provide accurate and complete information
• Provide timely access to accounts, tools, and systems we need
• Provide content, materials, and approvals when requested
• Confirm you have the legal right and permission to use any assets, content, or brand materials you provide

Intellectual property

The Nexmark website, name, logo, and related assets belong to Nexmark and may not be used without permission. Ownership and licensing of any deliverables we create for you will be defined in the specific project agreement for that work.

Third-party tools

Our work may rely on third-party tools and platforms, such as Google Calendar and Meet, hosting providers, analytics, AI providers, advertising platforms, and CRM or payment tools. Nexmark is not responsible for third-party outages, changes, pricing, or policy updates that are outside our control. Your use of those tools may be subject to their own terms.

Acceptable use

You agree not to use our website or services for any illegal, abusive, infringing, misleading, or harmful purpose, or in any way that could damage Nexmark or others.

Limitation of liability

To the fullest extent permitted by law, Nexmark is not liable for any indirect, incidental, or consequential damages, or for lost profits, lost revenue, or lost business, arising from your use of our website, consultations, or services. Where liability cannot be excluded, our total liability is limited to the amount you paid us for the specific service giving rise to the claim.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Continued use of our website or services after an update means you accept the revised Terms.

Governing law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of laws rules.

Contact us

If you have questions about these Terms, you can reach us at ianlarson@nexmark.ai.